Privacy Policy

European Alliance for Coach Tourism (EACT)

We appreciate your interest in the European Alliance for Coach Tourism (EACT) and the use of our website

As part of the tasks of EACT, we also process personal data. Ensuring compliance with data protection and data security in accordance with the General Data Protection Regulation (DSGVO) as well as the country-specific data protection provisions applicable to us is of high priority for us. The personal data requested or processed by us is reduced to the minimum, as far as possible.

By means of this privacy policy, we, as a user of our website, would like to inform you in a comprehensible and readable manner about the nature, scope and purpose of the collected, used and processed personal data and to inform you about your rights.

§ 1 Information about the collection of personal data

1. Definitions
The terms and definitions used in this Privacy Policy are consistent with those of the GDPR and the country-specific privacy laws that continue to apply where applicable.

2. Name and address of the responsible person
pursuant to Article 4 (7) GDPR:

European Alliance for Coach Tourism (EACT)
Chairman: Stephen Smith
Contact in Germany: Benedikt Esser (RDA e.V.)

c/o RDA International Coach Tourism Association
Hohenstaufenring 47-51
50674 Cologne
Tel .: +49 (0)221 912772 – 0

3. Purely informative use of our website
For purely informative use of this website (, e.g. if you do not register or otherwise provide us with information, we will only collect personal information that your browser transmits and that is technically necessary for us to display our website and to ensure its stability and (data) security. Furthermore, we use this information for anonymous statistical evaluation, to improve the content and to optimize our website. No conclusions are drawn to individual users.

The following data will be processed:
(1) used IP address
(2) date and time of request / time zone difference to Greenwich Mean Time (GMT)
(3) content of the request (specific website) / amount of data transferred
(4) access status (http status code)
(5) browser types, browser software versions, language
(6) operating system used / user interface
(7) website from which the request has been directed (“referrer”)
(8) other similar data and security information in the event of attacks on our information technology (IT) systems

4. Use of cookies
This website uses cookies, e.g. special text files that are stored on a computer system via an Internet browser and allow the system to recognize a user accordingly. The use of cookies makes it easier for us to facilitate your access to our website for repeated use (for example, only one-time registration required) and, secondly, to optimize our website.

You can prevent the use of cookies at any time by means of a corresponding setting of the Internet browser used and thus, permanently contradict the setting of cookies.

Furthermore, already set cookies can be deleted at any time. If cookies are disabled, not all features of our website may be fully usable.

5. Contact via the website
Due to legal regulations, our website contains information that enables you to contact us quickly and communicate directly with us, which also includes a general e-mail address. If you contact us by e-mail or via a contact form, your personal data will be automatically stored.

Such personally identifiable information provided to us by you will be stored for the purposes of processing or contacting you. There is basically no disclosure of this personal data to third parties.

6. Legal basis of processing
The data processing, in accordance with Art. 6 (1) GDPR, is based on your voluntary, explicit consent for one or more specific purposes and / or for the performance of a concluded contract. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example, in cases of requests for our services. Failure to provide personal information would mean that a contract between you and us could not be concluded.

The provision of personal information is also partially required by law (e.g. tax regulations / billing addressee).

7. Storage time / routine deletion and blocking of personal data
If the purpose of the storage is omitted or if a legally required storage or storage period is required by law, the personal data will be routinely and in accordance with the statutory provisions blocked or deleted, as long as they are no longer required to fulfill the contract or to initiate a contract.

We only process and store your personal data for the period required to achieve the purpose of the storage and in accordance with the GDPR and any applicable national data protection laws. Insofar as longer statutory retention periods have to be observed (tax, invoices), these data must be stored for a longer period of time accordingly.

§ 2 Rights of the data subject (the user)

According to the GDPR you as a user have the following rights regarding the personal data concerning you:
a) Right to confirmation
b) Right to information
c) Right to rectification
d) Right to cancellation (right to be forgotten)
e) Right to restriction of processing
f) Data transferability
g) Right to object
h) Automated decisions in individual cases including profiling – we, as a responsible company, do not use these methods
i) Right to revoke a data protection consent

You can request information about which personal data about you has been stored by us free of charge either by e-mail ( or in writing via our contact listed in this privacy policy. At the same time, you can also have your data updated, corrected and deleted, as well as exercising your right of objection, in whole or in part at any time.

In addition, you have the right to complain to the responsible data protection supervisory authority about the processing of your personal data by us.

§ 3 Revocation or objection to the processing of your data

If you have given us consent to the processing of your data, you can revoke it at any time. Such revocation affects the admissibility of the processing of your personal data after you filed revocation against us.

Insofar, as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if, in particular, the processing is not required to fulfill a contract. In the event of such a disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.

Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. About your advertising objection you can inform us under the following contact details:

European Alliance for Coach Tourism (EACT)
Chairman: Stephen Smith
Contact in Germany: Benedikt Esser (RDA e.V.)

c/o RDA International Coach Tourism Association
Hohenstaufenring 47-51
50674 Cologne
Tel .: +49 (0)221 912772 – 0

§ 4 Data Security

We have taken extensive technical and organisational measures to protect the stored data against misuse, unauthorized access, third party damage, loss and destruction. These measures are regularly reviewed and updated. However, we point out that Internet / web-based data transmissions are generally vulnerable and pose a risk to personal data. Absolute protection cannot be guaranteed. For this reason, each data subject is free to provide us with personal information in alternative ways, such as by telephone / business card.

Our employees, who are entrusted with the processing of personal data, are obliged to maintain confidentiality.

§ 5 Questions

If you have any further questions, please do not hesitate to contact us via or the contact details provided in this privacy policy.